Appointments: We allow a 10 minutes grace period. Any time after will result in a late fee of $10. If 20 minutes passes your appointment will be cancelled. Payment:A non refundable deposit of $20 is required to secure your appointment. This is paid towards your service fee if your appointment is kept. Balances:Final Balances are asked to be paid in cash only. Banking information will be sent to you when you have successfully booked your appointment.